List of recent publications and presentations by Paul Sherman:
Articles and Papers
The User Experience of Enterprise Software Matters. Published in UXMatters Magazine, December 2008. http://uxmatters.com/MT/archives/000362.php.
Malware: Whether on the Desktop or the Web, It’s a Perception Thing. Published in UXMatters Magazine, September 2008. http://uxmatters.com/MT/archives/000318.php.
Where’s My Stuff? Beyond the Nested Folder Metaphor. Published in UXMatters Magazine, April 2008. http://uxmatters.com/MT/archives/000271.php.
The Perpetual Super-Novice. Published in UXMatters Magazine, December 2007. http://uxmatters.com/MT/archives/000249.php.
How Do Users Really Feel About Your Design? Published in UXMatters Magazine, September 2007. http://uxmatters.com/MT/archives/000223.php.
Your Design Is Infringing On My Patent: The Case Against User Interface and Interaction Model Patents and Intellectual Property. Published in UXMatters Magazine, July 2007. http://uxmatters.com/MT/archives/000210.php.
Connecting Cultures, Changing Organizations: The User Experience Practitioner As Change Agent. Published in UXMatters Magazine, January 2007. http://uxmatters.com/MT/archives/000162.php.
Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Websites. Book published by Gower Press, Aldershot Hampshire, UK, 2006.
Engineering the User Experience: UX and the Usability Professionals' Association. Published in ACM-SIGCHI Interactions 12-3, 2005.
Redesign of a Technical Support Interactive Voice Response System: Applying Heuristics to Business Problems. Published in Proceedings of the Human Factors & Ergonomics Society 47th Annual Meeting, 2003.
Toward More Accessible Web Sites. Published in Ergonomics in Design Magazine, Winter 2003.
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Usability For Strategic User Experience. Advanced user experience track at the 2009 Online Marketing Summit, San Diego, California, February 2009. [Links to PDF]
User Experience: Drive Change, Become Strategic. Opening plenary presentation at User Friendly 2008, the 5th Annual Conference of the China Usability Professionals’ Association, Shenzhen, China, October 2008. [Links to PDF]
Keynote Speech, 7th Annual International Conference of Ergonomics and Usability, Interface Design, and Human Computer Interaction, July 2007, Balneario Camboriu, Brazil.
Shaking The Tree: A Case Study Of A Usability Turnaround. Invited Speaker Presentation at User Friendly 2006, the 3rd Annual Conference of the China Usability Professionals’ Association, Hangzhou, China.
Some Right - And Many Wrong - Ways To Incorporate Usability Into An Organization. Workshop at User Friendly 2006, the 3rd Annual Conference of the China Usability Professionals’ Association, Hangzhou, China.
Setting Up A Usability Team. Roundtable Leader at User Friendly 2006, the 3rd Annual Conference of the China Usability Professionals’ Association, Hangzhou, China.
Usability Successes And (Gasp) Failures: More Case Studies in Usability Engineering. Presentation at the Usability Professionals’ Association 15th Annual Meeting, 2006.
Case Studies In Usability And User Experience. Presentation at the Usability Professionals’ Association 14th Annual Meeting, 2005.