Case studies, presentations, and some UX practitioner resources.
Case Studies
A New-To-World Feature Set Incorporating ML/AI
See how I ran a discovery sprint, created a design strategy, and validated the design of a feature set for a contract intelligence SaaS product that incorporated machine learning to identify and classify the clauses in an organization’s legal agreements.
An Industrial Process Control Mobile App
Three weeks. One copper mine. A data science team. Is it possible to go from a data science-driven idea for monitoring and managing ore extraction and recovery, to a design concept incorporating user needs analysis and validation? Yes it is. (Case study link coming soon.)
Presentations
Ethical Design: Is It Possible? Invited address to the 2018 User Experience Southeast Asia Conference, Singapore, November 2018. Link
The UX Unicorn Is Dead: Soft Skills Trump Coding Skills. Invited address to the 2016 User Experience New Zealand conference. Wellington NZ, October 2016. Also delivered at the 2017 CoDE Conference, Singapore. Link
UX Community Resources
Over the years I’ve put a few Creative Commons (i.e. free) practitioner resources out into the world. Feel free to adopt or adapt any of the items below.
The UX Kit: Hiring A UX Team & Incorporating User-Centered Research & Design Methods Into Your Organization’s Processes. An implementation guideline for growing your UX team.
UX Research Project Planner / Tracker Template v1.0. A tool for documenting a user experience research or usability testing project in an efficient and collaborative manner.
UX Research Daily Recap Template v1.0. A template for quickly communicate research results to team members and stakeholders on a daily basis.